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Checklist ยท Growing fast, out of hands

Where your week goes: the bottleneck checklist

A one-week exercise that shows exactly which jobs to take off your plate first. It needs a notebook and about five minutes a day.

  1. Log one normal week in half-hour blocks

    Write what you actually did, not what was planned. Do not pick an unusual week.

  2. Mark every task you did more than three times

    Repetition is the first sign a job can be handed over.

  3. Mark every time you copied information from one place to another

    Order into spreadsheet, email into system, form into invoice. Each one is a connection waiting to be made.

  4. Mark every message you have written before

    Quotes, confirmations, reminders, the same answers to the same questions.

  5. Note everything only you know how to do

    These are your risks as well as your bottlenecks. They need writing down before they can be shared.

  6. Put minutes and frequency against each repeated task

    Minutes each time, multiplied by times a week. Rank by hours.

  7. Ask what would break if volume doubled next month

    Move those to the top, even if they are small today.

  8. Tidy the steps before automating anything

    Remove the steps nobody needs. Automating a muddle only makes it faster.

  9. Pick the one with the most hours and the least risk

    A good first project saves time every week and causes no harm on the day it gets something wrong.

  10. Decide the number you will check afterwards

    Hours a week, response time, errors. Write today's figure down now.

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From Wope, the tech team for businesses that do not have one. wope.ai