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← Wope home For home care and home health agencies

Software and AI for home care agencies, from a team that already builds it.

Stop re-typing between HHAeXchange, the phones, fax and spreadsheets. Since early 2024 we have been the engineering team behind a New York licensed home care services agency (LHCSA). We can connect what you already use and build what is missing, one workflow at a time.

Book a free 30-minute review for your agency →Read the case study
Since 2024as one agency's engineering team, still ongoing
20+projects shipped for that agency
4,000+patient records migrated to a new nursing platform
iOS and Androidcaregiver hiring app live on both stores

Figures are from our work for one New York home care agency. The client is not named.

Sound familiar?

Where an agency's hours go

  1. Everything is typed twiceReferrals, timesheets and calls live in one place and have to be copied into another.
  2. Physician orders go missingOrders go out by fax, come back signed days later, and someone has to match each one to a patient by hand.
  3. The phones never stopCoordinators spend the day on calls that ask the same things, while new enquiries wait.
  4. Hiring caregivers is slowApplications stall on paperwork, credentials and follow-up texts nobody has time to send.
What we have built for an agency

Five things we can build for yours

Each of these is running today for our agency client. The case study has the detail.

HHAeXchange connected to everything elsePatients, caregivers, visits, timesheets and compliance items flow into your other tools, and referrals, calls and texts become assigned tasks.How it works →Nursing assessments and physician ordersAssessments on a phone or tablet, forms that match your paper ones, signatures on screen, and orders that match themselves to the right patient when they return.How it works →AI phone agents and text campaignsOutbound call lists, appointment booking with reminders, callbacks, and an employment-verification line, with every call logged as a task. The models can run on the agency's own hardware, with no per-minute AI fees.How it works →A caregiver hiring appA sign-up and application home health aides and personal care aides can finish on their phone, with credential uploads, onboarding tracking, timesheets and pay stubs.How it works →Private AI assistants for staffStaff ask questions in plain English and get answers from your own policies and training, with access rules respected.How it works →
Where to start

One workflow first, not everything at once

  1. Pick the one workflow that eats the most hoursPhysician orders, the phones, caregiver onboarding, or re-typing out of HHAeXchange. Nobody should start with all of it.
  2. We connect before we replaceMost of the work for our agency client joined up tools they already had. We build new only where nothing off the shelf fits.
  3. You see it working in weeksSmall releases, tested on real work, with the next priority agreed as the last one lands.

Tell us which workflow costs your office the most hours. Thirty minutes with a senior engineer, free, and you leave with a written plan of the three things to build first.

Book your free review →

No card, no obligation, no sales pitch. One fixed monthly price from $1,200 if you go ahead, and you can cancel in one click.

Questions agencies ask

Frequently asked questions

What software does a home care agency need beyond HHAeXchange?

HHAeXchange handles scheduling, visits and billing. Agencies usually still need nursing assessments and physician orders, phones and text messages that create tasks, caregiver hiring and onboarding, and partner referrals. We build those and connect each one to HHAeXchange so nothing is typed twice.

Can you integrate with HHAeXchange?

Yes. For one New York agency we pull patients, caregivers, visit schedules, contracts, pay rates and compliance items from HHAeXchange into custom tools, AI assistants and phone agents.

Do you work with Medicare-certified home health agencies?

Our deepest experience is with a licensed home care services agency (LHCSA) serving Medicaid and MLTC patients. Nursing assessments, physician orders, HHAeXchange integrations and AI phone work carry over directly to a certified home health agency, but we have not built Medicare-specific tools such as OASIS or Medicare billing, so we would scope those with you first.

Can an AI phone agent work for a home care agency?

Yes, for the right calls: outbound call lists, appointment booking with reminders, callbacks and employment-verification calls. Every call becomes a task with a summary and transcript so a person can follow up.

What does an AI phone agent cost to run?

Most services bill for every minute of every call. Our voice agents can run with the language model, speech recognition and speech synthesis on hardware the agency owns, so it pays for the hardware once instead of per-minute AI fees. Phone numbers are still billed, and so are premium voices if used.

Is the software HIPAA compliant?

HIPAA compliance depends on how a system is built, hosted and run, and on the agreements between the agency and each vendor. We design for it with role-based access, change history and options such as local AI models, and we go through the specifics for your agency on a call rather than making a blanket claim here.

Do we have to replace the software we already use?

No. Most of our work connects what an agency already has, and adds custom tools only where nothing off the shelf fits.

How much does it cost?

We work on a monthly plan, not a fixed project price: $1,200 a month for 40 hours, $2,100 for 80, or $3,600 for 160. You can change plan or cancel at any time. Most agencies start with one workflow.

Do you only work with home care agencies?

No. Wope is the tech team for businesses that do not have one, across many industries. Home care is where we have the longest track record.